Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-chatbot-order-upselling-for-combos.livebursts.com (hereinafter referred to as “AI Chatbot,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado, Utah, Connecticut, Virginia, and South Africa’s respective privacy laws.

Scope

This policy covers all aspects of our website, mobile applications, online services, and products offered under the domain https://ai-chatbot-order-upselling-for-combos.livebursts.com. Please note that it does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy is relevant when you engage in the following activities:

  • Using our applications and services as an authorized user.
  • Visiting any of our websites linked to this Privacy Policy.
  • Subscribing to receive newsletters, emails, phone calls, or text messages/SMS from us.

Personal Data Collection

We collect multiple categories of personal data (collectively referred to as “Personal Data”) for various purposes:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and registration data.
  2. Payment Information: Credit or debit card details, billing addresses, and payment history necessary for processing transactions.
  3. Financial Information: Personal financial records, including bank account numbers (if provided for direct deposits or other financial services).
  4. Purchase Information: Data related to your orders, such as products purchased, quantities, order dates, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you interact with our services or provide consent for location-based services.
  7. Feedback: Any comments, suggestions, reviews, or ratings you share with us.
  8. Social Media Information: Details from social media platforms when you connect your account to our services or share content through social media integrations.
  9. Product Information: Preferences, preferences expressed during product browsing, and purchase history.

We collect this data through direct user input forms, interaction with our applications, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share Personal Data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your online experience and gather analytics on website usage:

  • Strictly Necessary Cookies: Essential for navigating our site, ensuring secure connections, and providing basic functionality.
  • Preference Cookies: Remembering user preferences, such as language settings and display options.
  • Analytics Cookies: Tracking aggregated data about site visits to improve services and understand user behavior.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes. Once the retention period expires or when data is no longer necessary for its original purpose, we delete or anonymize it securely.

Security Measures

AI Chatbot implements robust security measures to protect your Personal Data:

  • Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access Personal Data.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from individuals under the age of 18. If we learn that a child has provided us with personal information, we will take steps to delete this data and inform the child or their parent/legal guardian.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your Personal Data:

  • Access: You can request access to the Personal Data we hold about you.
  • Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask us to erase your personal information.
  • Restriction: You may limit our processing of your data for specific purposes.
  • Portability: You are entitled to receive your Personal Data in a structured, commonly used format.
  • Objection: You have the right to object to and stop the processing of your data for certain purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights or file appeals/complaints regarding data handling, please contact our Privacy Team at [email protected] or through postal mail to the address provided below.

Changes to Policy

AI Chatbot reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via our website, and updated policy versions will be posted here. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, comments, or requests related to your privacy, data protection, or this Policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Privacy Team, AI Chatbot, [Address], [City, State, Zip Code]